:root{--app-primary:#0f5f6d;--app-primary-dark:#0a4652;--app-primary-soft:#e8f3f4;--app-accent:#1b8a78;--app-accent-soft:#e8f6f2;--app-navy:#17324d;--app-orange:#e47b29;--app-purple:#6f42c1;--app-bg:#f3f6f9;--app-border:#dfe7ed;--app-muted:#6b7b8c;--app-sidebar:270px;--app-radius:16px}*{box-sizing:border-box}body{background:var(--app-bg);color:#263746;font-family:Inter,system-ui,-apple-system,"Segoe UI",Roboto,Arial,sans-serif}.text-bg-purple{background:var(--app-purple)!important;color:#fff}.text-bg-orange{background:var(--app-orange)!important;color:#fff}.btn-primary{--bs-btn-bg:var(--app-primary);--bs-btn-border-color:var(--app-primary);--bs-btn-hover-bg:var(--app-primary-dark);--bs-btn-hover-border-color:var(--app-primary-dark);--bs-btn-active-bg:var(--app-primary-dark);--bs-btn-active-border-color:var(--app-primary-dark)}.btn-outline-primary{--bs-btn-color:var(--app-primary);--bs-btn-border-color:var(--app-primary);--bs-btn-hover-bg:var(--app-primary);--bs-btn-hover-border-color:var(--app-primary)}a{color:var(--app-primary)}.card{border-radius:var(--app-radius);border-color:var(--app-border)}.shadow-sm{box-shadow:0 6px 22px rgba(28,51,72,.06)!important}.form-control,.form-select{border-color:#d6e0e7;border-radius:11px;min-height:44px}.form-control:focus,.form-select:focus{border-color:#79aeb5;box-shadow:0 0 0 .2rem rgba(15,95,109,.12)}.form-label{color:#405365}.app-sidebar{position:fixed;inset:0 auto 0 0;width:var(--app-sidebar);background:linear-gradient(180deg,#0b5360 0%,#0a3f4a 100%);color:#fff;z-index:1030;flex-direction:column;padding:22px 16px}.sidebar-brand{display:flex;gap:12px;align-items:center;padding:2px 5px 18px;border-bottom:1px solid rgba(255,255,255,.12)}.brand-mark{width:38px;height:38px;border-radius:11px;background:#fff;color:var(--app-primary);display:grid;place-items:center;font-weight:900;letter-spacing:-.5px;box-shadow:0 5px 16px rgba(0,0,0,.14);flex:0 0 auto}.brand-mark-lg{width:48px;height:48px;border-radius:14px;font-size:1.05rem}.brand-title{font-size:.84rem;font-weight:800;letter-spacing:.05em}.brand-hospital{font-size:.69rem;line-height:1.3;color:rgba(255,255,255,.68);margin-top:2px}.sidebar-user{display:flex;align-items:center;gap:10px;padding:16px 6px 10px}.user-avatar{width:39px;height:39px;border-radius:50%;background:rgba(255,255,255,.15);border:1px solid rgba(255,255,255,.18);display:grid;place-items:center;font-weight:800}.sidebar-nav{overflow-y:auto;padding:6px 0 12px;flex:1}.nav-section{font-size:.65rem;font-weight:800;letter-spacing:.13em;color:rgba(255,255,255,.45);padding:13px 10px 6px}.side-link{display:flex;gap:11px;align-items:center;color:rgba(255,255,255,.79);text-decoration:none;padding:10px 12px;margin:3px 0;border-radius:11px;font-size:.9rem;transition:.15s}.side-link i{width:20px;text-align:center;font-size:1.02rem}.side-link:hover{background:rgba(255,255,255,.08);color:#fff}.side-link.active{background:#fff;color:var(--app-primary);font-weight:700;box-shadow:0 6px 18px rgba(0,0,0,.12)}.sidebar-logout{display:flex;align-items:center;gap:11px;color:rgba(255,255,255,.8);text-decoration:none;padding:10px 12px;border-top:1px solid rgba(255,255,255,.1)}.sidebar-logout:hover{color:#fff}.app-content{margin-left:var(--app-sidebar);min-height:100vh}.desktop-topbar{height:58px;padding:0 28px;align-items:center;justify-content:space-between;background:rgba(255,255,255,.86);backdrop-filter:blur(10px);border-bottom:1px solid var(--app-border);position:sticky;top:0;z-index:1020}.system-dot{display:inline-block;width:8px;height:8px;border-radius:50%;background:#20a46b;margin-right:7px;box-shadow:0 0 0 4px rgba(32,164,107,.11)}.page-container{max-width:1500px;margin:0 auto;padding:26px 28px 36px}.page-title{font-size:1.55rem;font-weight:800;color:var(--app-navy);letter-spacing:-.02em}.page-subtitle{color:var(--app-muted);font-size:.92rem}.section-title{font-size:1rem;font-weight:800;color:var(--app-navy)}.stat-card{min-height:118px;overflow:hidden;position:relative}.stat-card:after{content:"";position:absolute;width:90px;height:90px;border-radius:50%;right:-28px;top:-34px;background:rgba(15,95,109,.05)}.stat-number{font-size:2rem;font-weight:850;letter-spacing:-.04em;color:var(--app-navy)}.stat-icon{width:42px;height:42px;border-radius:12px;display:grid;place-items:center;background:var(--app-primary-soft);color:var(--app-primary);font-size:1.15rem}.stat-icon.warning{background:#fff3df;color:#ba6a14}.stat-icon.danger{background:#fdebec;color:#bb3140}.stat-icon.success{background:var(--app-accent-soft);color:var(--app-accent)}.quick-card{display:block;text-decoration:none;color:inherit;border:1px solid var(--app-border);border-radius:14px;padding:15px;background:#fff;transition:.15s}.quick-card:hover{transform:translateY(-2px);box-shadow:0 8px 24px rgba(28,51,72,.08);border-color:#c8d8df}.ticket-card{transition:.15s ease}.ticket-card:hover{transform:translateY(-2px);box-shadow:0 10px 26px rgba(28,51,72,.09)!important}.priority-URGENT{border-left:4px solid #dc3545!important}.priority-HIGH{border-left:4px solid var(--app-orange)!important}.priority-NORMAL{border-left:4px solid var(--app-primary)!important}.priority-LOW{border-left:4px solid #8794a0!important}.sla-chip{font-size:.72rem;padding:.34rem .55rem;border-radius:999px}.sla-chip.overdue{background:#fde7e9;color:#a92332}.sla-chip.soon{background:#fff0d9;color:#a45a0a}.sla-chip.ok{background:#e8f6f2;color:#0b705e}.timeline{border-left:2px solid #dbe5ea;margin-left:.5rem;padding-left:1.25rem}.timeline-item{position:relative;padding:0 0 1.15rem}.timeline-item:before{content:"";position:absolute;left:-1.58rem;top:.35rem;width:.65rem;height:.65rem;border-radius:50%;background:var(--app-primary);box-shadow:0 0 0 4px #edf5f6}.form-dynamic{background:#f8fbfc;border:1px solid #dfe9ed;border-radius:12px;padding:1rem}.table thead th{font-size:.75rem;text-transform:uppercase;letter-spacing:.04em;color:#738393;background:#f7f9fb;border-bottom-color:#e1e8ed;white-space:nowrap}.table tbody td{border-color:#edf1f4}.empty-state{text-align:center;padding:42px 20px;color:var(--app-muted)}.empty-icon{width:58px;height:58px;border-radius:16px;background:#edf4f6;color:var(--app-primary);display:grid;place-items:center;margin:0 auto 12px;font-size:1.5rem}.mobile-header{height:64px;background:#fff;border-bottom:1px solid var(--app-border);position:sticky;top:0;z-index:1035;align-items:center;justify-content:space-between;padding:8px 14px}.mobile-brand{display:flex;align-items:center;gap:9px;text-decoration:none;color:var(--app-navy)}.mobile-brand strong{display:block;font-size:.86rem}.mobile-brand small{display:block;color:var(--app-muted);font-size:.61rem;max-width:230px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.profile-chip{font-size:1.5rem;color:var(--app-primary)}.mobile-bottom-nav{position:fixed;bottom:0;left:0;right:0;z-index:1040;background:#fff;border-top:1px solid #dfe5ea;display:flex;justify-content:space-around;padding:.42rem .2rem calc(.42rem + env(safe-area-inset-bottom));box-shadow:0 -6px 18px rgba(20,45,65,.06)}.mobile-bottom-nav a{text-decoration:none;color:#71808d;font-size:.68rem;text-align:center;min-width:64px}.mobile-bottom-nav a.active{color:var(--app-primary);font-weight:700}.mobile-bottom-nav i{display:block;font-size:1.18rem;margin-bottom:1px}.pb-mobile-nav{padding-bottom:5.5rem!important}.auth-shell{min-height:100vh;background:linear-gradient(135deg,#eef6f7 0%,#f8fafc 50%,#e7f1f4 100%)}.auth-main{min-height:100vh;display:grid;place-items:center;padding:24px}.login-wrap{width:min(100%,980px);background:#fff;border:1px solid rgba(15,95,109,.12);border-radius:24px;overflow:hidden;box-shadow:0 24px 70px rgba(21,62,78,.13)}.login-brand-panel{background:linear-gradient(145deg,#0d6573 0%,#083f4c 100%);color:#fff;min-height:520px;padding:48px;display:flex;flex-direction:column;justify-content:space-between}.login-title{font-weight:850;letter-spacing:-.035em;font-size:2rem}.login-feature{display:flex;gap:10px;align-items:flex-start;font-size:.9rem;color:rgba(255,255,255,.78);margin-top:14px}.login-feature i{color:#8ee0d1;margin-top:2px}.login-form-panel{padding:48px}.brand-icon{width:58px;height:58px;border-radius:16px;display:grid;place-items:center;background:var(--app-primary-soft);color:var(--app-primary);font-size:26px;font-weight:900}.info-strip{background:linear-gradient(90deg,#e9f4f5,#f5fbfb);border:1px solid #d9e9ec;border-radius:14px;padding:13px 15px}.kpi-mini{background:#fff;border:1px solid var(--app-border);border-radius:14px;padding:14px}.audit-code{font-size:.73rem;background:#eef2f5;color:#526372;padding:.23rem .42rem;border-radius:6px}.guide-step{display:flex;gap:14px}.guide-number{width:34px;height:34px;border-radius:10px;background:var(--app-primary);color:#fff;display:grid;place-items:center;font-weight:800;flex:0 0 auto}@media(max-width:991.98px){.app-content{margin-left:0}.page-container{padding:18px 14px 30px}.desktop-table{display:none}.login-brand-panel{min-height:auto;padding:28px}.login-form-panel{padding:30px 24px}.login-title{font-size:1.6rem}}@media(min-width:992px){.pb-mobile-nav{padding-bottom:36px!important}}@media(max-width:575.98px){.page-title{font-size:1.3rem}.stat-number{font-size:1.65rem}.login-wrap{border-radius:18px}.login-brand-panel{display:none}.auth-main{padding:14px}.card-body{padding-left:1rem;padding-right:1rem}.btn-mobile-full{width:100%}}